Refund Policy
Last Updated: June 2026
At Heart To Mind, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be granted for purchases made through our platform.
Subscription & Payments
All payments for subscriptions, premium features, coaching programs, digital content, and other services are securely processed through Razorpay and authorized payment partners.
Refund Eligibility
Refund requests may be considered under the following circumstances:
• Duplicate payment made by mistake.
• Technical issues preventing access to purchased services.
• Incorrect billing due to a system error.
• Subscription charged after cancellation request (subject to verification).
Non-Refundable Services
The following are generally non-refundable:
• Services already delivered.
• Consumed digital content.
• Completed coaching or mentoring sessions.
• Promotional or discounted purchases.
• Partial use of subscription services.
Refund Request Process
To request a refund, please contact our support team within 7 days of the transaction.
Email: support@hearttomind.in
Please provide:
• Full Name
• Registered Email Address
• Transaction ID
• Payment Date
• Reason for Refund Request
Refund Processing
Approved refunds will be processed to the original payment method within 7–10 business days. Processing times may vary depending on your bank or payment provider.
Cancellation of Subscription
Users may cancel their subscription at any time. Cancellation will stop future recurring payments but will not automatically entitle the user to a refund for payments already made.
Contact Us
For refund-related questions, please contact:
Heart To Mind Support Team
Email: support@hearttomind.in
Website: https://hearttomind.in